System Theory and Leadership Research Paper

System theory argues that an organization should be looked at in totality. Several subsystems combine together to form one big complete unit. Whenever someone is admitted to a hospital, everybodys expectation is that person recovers. Nurses play the role of intermediary between the doctor, friends, and family members. Poor communication normally results in a conflict between the nurses and family members. If the patients situation does not get better, nurses normally bear the feeling of guilt, low self-esteem, and anger. Therefore, it is truly powerful to have a good communication system in which both parties can share freely, avoid the blame game, and find the cause of proper understanding. The dilemma is a large challenge facing nurses in their profession.

In order for nurses to provide quality care, it is vital for them to get the right information on time. Most of the time, patients confuse things and may give false information that may result in the provision of different healthcare instead of the expected one. Such situations aggravate the problem leading to more conflicts and misunderstandings. The to be improved, and if the patient is confused, the next of kin should come so that the patient gets the best care, otherwise, even minor illnesses may become chronic diseases if initial data is not properly captured. A good communication system helps in ensuring that every member of the medical fraternity puts his or her best in restoring the patient back to normal well-being.

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In addition, nurses on the other hand need to have truly good interpersonal skills. These skills enable one to be more attentive and understanding especially when dealing with patients. A nurse with excellent interpersonal skills listens to patients grievances and in response tries to comfort them assuring that they will get well because they act as a source of hope. Apart from treatment, counseling and psychological therapy play a key role in ensuring that patients get back to normal conditions. Patients want to feel loved and appreciated regardless of the situation they are in rather than facing any blame or being neglected. A registered nurse is expected to diagnose the patients and prescribe most of the drugs. An acute care nurse should establish a short-term relationship with patients with the aim of quickening recovery. A hospice nurse must establish a long-time relationship and friendship with the patient often providing the functions of both a nurse and a counselor. This relationship expects to last for years because some patients may spend a lot of time in the hospital. Therefore, nurses must be people who are friendly and trustworthy whom someone can confide in. Hospice nurses are different from other nurses in that apart from performing the primary functions of preserving life through prevention and treatment of diseases, they also perform secondary functions like advocacy, education, and innovation. They work as therapists, social workers, nutritionists, and chaplains just to meet the needs of the patient.

A registered nurse must always be well physically, mentally, or psychologically because it is hard for someone suffering from stress, depression, or psychological trauma to help another person. It must be a person who treasures life and one who understands other people. The welfare of the nurses is therefore paramount in ensuring the well-being of the patients because they cannot give their best if their needs are not taken care of duly.

Communication is the exchange of information between two or more persons. It is an attempt to persuade the other individual. Communication operates under specific rules, which must be observed by the concerned parties. Both vertical and horizontal forms of communication are essential in ensuring efficiency and effectiveness in service provision. In organizations where there is freedom of expression, junior staff can freely express their needs to the top managers. A good hospice nurse is one who works hard for the well-being of the patients by dealing with all the stakeholders. Listening skills are also crucial in ensuring that there is effective communication because one after sharing even though sometimes there might be no quick solution. The aim of any form of communication either formal or informal is to create an understanding between the two communicating parties. For instance, the main objective of communication between a patient and a nurse is to ensure that the nurse gets the right information concerning the patients state of health and that the patients understand and feel that they are loved regardless of their poor health. Good communication is only achieved through honesty and trust.

Information technology has drastically changed the practice of medicine leading to the delivery of quality services in a . The use of computers has helped in information storage and sharing. It has also helped to save traveling costs because when a doctor encounters a complicated case, they can contact another doctor who may guide them through the procedure. With the help of technological advancement, medical professionals are now able to detect abnormal cells and tissues and determine the real cause of the disorder. Teleconferencing has enabled medical practitioners to hold conferences from different parts of the world where they can share knowledge, experiences, and emerging trends in the medical field.

In the 21st century, decisions made by every organization must be based on evidence and so there is a need for quality data and it can only be achieved through artificial intelligence. The top leadership depends on the data collected to make decisions concerning the direction of the organization. Electronic health records have helped to a larger extent in data collection and information management. Compared to human beings, computers have the ability to process data very fast giving well-organized information. Quick information can save so many lives, especially in an emergency. If data from the patient is collected quickly, and the diagnosis did very fast through the help of digital equipment, the cause of illness can easily be established, and the patient is given the right medication at the right time. Sometimes human error results in the wrong diagnosis and thereby wrong treatment, but machines are more accurate compared to humans.

Policymakers also need accurate information that can help them in formulating the right policies. Major decisions in the medical and public health sector need to be taken with the proper information at hand. One way of ensuring that there is quality is through data cleaning whereby after data collection, one reads through for the audience to identify problems in the data collection instruments, like questionnaires. After cleaning, the data analyzed produces the required information. the interests of the parties to use it for decision-making.

Apart from improving the communication of patients, nurses, doctors, managers, and other medical professionals, artificial intelligence has also helped in availing information to all the parties thus resolving the common conflicts. It has also helped doctors in dealing with a variety of complicated cases, which they could not handle in the past. Some artificial intelligence applications help in improving the outcomes of a diagnosis, but this does not mean that doctors lack the skills. They are affected by the lack of sufficient information in making accurate decisions. There is growing confidence in artificial intelligence because it gives accurate diagnosis and treatment thus leading to healing and quick recovery of the patients. Research has shown that most healthcare professionals lack leadership skills, hence, lack of a proper communication system worsens the situation. Forcing them to make more mistakes while dealing with the patient has and may eventually lead to loss of life. However, it is vital to note that Information Technology applications have helped to solve such problems by ensuring that there is a free flow of information between different parties.

In conclusion, it is fair to state that human intelligence alone has proved to be prone to errors thus initiating the need for artificial intelligence. Artificial intelligence has brought a positive change, especially in the healthcare sector through the establishment of a favorable relationship between different stakeholders. Proper leadership is necessary in every organization in order to attain success and offer quality services. The good performance of leaders in the healthcare sector depends on the way they have embraced artificial intelligence. It is extremely crucial for leaders to take advantage of information technology and integrate both human and artificial intelligence in their organizations. A combination of both professional skills and artificial intelligence will definitely lead to the provision of quality services in every other sector.


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